Privacy Policy

This Privacy Policy governs the collection, use, disclosure, and protection of personal information by Cargo Solution Express (“we,” “us,” or “our”) for our customers and website visitors. We are committed to safeguarding your privacy and ensuring the security of your personal information.

1. Collection of Personal Information

When you interact with our trucking services or visit our website, we may collect the following types of personal information:

1. Contact Information: Your name, email address, phone number, and mailing address.
2. Account Information: Information necessary to create an account with us, such as your username and password.
3. Payment Information: Credit card details or other payment information.
4. Shipment Information: Details about your shipments, including origin, destination, and tracking information.
5. Communication Information: Records of your communications with us, such as emails or customer support inquiries.
6. Website Usage Information: Data about how you use our website, including IP address, browser type, pages visited, and referring URLs.

2. Use of Personal Information

We use your personal information for the following purposes:

1. Providing and improving our trucking services, including tracking shipments, managing deliveries, and processing payments.
2. Communicating with you regarding your shipments, service updates, and customer support.
3. Personalizing and enhancing your experience on our website.
4. Processing payments and managing billing.
5. Complying with legal obligations or resolving disputes.

3. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

1. Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business and providing our services, such as payment processors or shipping partners. These service providers are bound by confidentiality agreements and are not permitted to use your personal information for any other purposes.
2. Legal Compliance: We may disclose your information if required by law, such as responding to subpoenas or other legal requests. (Reference Disclosure of Information: Ensuring Legal Compliance and User Safety) for additional details.
3. Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred to the new entity as part of the transaction. We will notify you and obtain your consent if your information will be subject to a different privacy policy.
4. Your Consent: We may share your information with third parties with your consent.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information once it is no longer needed.

6. Your Rights

You have certain rights regarding your personal information, including the right to access, update, or delete your information. To exercise these rights or if you have any questions or concerns about the privacy of your personal information, please contact us using the contact information provided below.

7. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

8. Disclosure of Information: Ensuring Legal Compliance and User Safety

The Company collaborates with government and law enforcement authorities to enforce and adhere to legal requirements. In order to fulfill this obligation, we may disclose your personal information, usage data, message data, and any other relevant information if we reasonably believe it is necessary to: (a) comply with applicable laws, regulations, legal processes (such as subpoenas or court orders), or enforceable governmental requests; (b) enforce our Terms of Use, including investigating potential violations thereof; (c) detect, prevent, or address fraud, security issues, or technical concerns; or (d) protect the rights, property, or safety of the Company, its users, or the general public, as required or permitted by law.

9. Cargo Solutions Express Cookies Policy

Like many websites, the Cargo Solutions Express website uses cookies to enhance the user experience and provide personalized services. Cookies are small text files that are stored on your device when you visit our website. These files enable us to gather certain information about your preferences and browsing behavior.

We use cookies for various purposes, including but not limited to:

– Analyzing website traffic and usage patterns
– Customizing and improving our website content and functionality
– Providing targeted advertisements and promotions
– Enhancing security and preventing fraudulent activities

By using the Cargo Solutions Express website, you consent to the use of cookies as described in this Privacy Policy. You can manage or disable cookies through your browser settings, although please note that certain features of the website may not function properly without cookies.

10. Users’ Security and Confidentiality Reminder

Please note that when interacting with the Cargo Solutions Express website, it is crucial to maintain the security and confidentiality of any personal information you provide. This includes, but is not limited to, sensitive details such as usernames, passwords, payment information (if applicable), and any other personally identifiable information.

We kindly request that you exercise caution and take necessary measures to ensure the protection of your personal data. It is important to choose strong, unique passwords, refrain from sharing your account credentials, and regularly update your information as needed. By following these practices, you can enhance the security of your personal data and mitigate the risk of unauthorized access or misuse.

Remember, Cargo Solutions Express is committed to maintaining the privacy and security of our users, and your cooperation in safeguarding your personal information is greatly appreciated.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Cargo Solution Express
14587 & 14589 Valley Blvd
Fontana, CA 92335